MITRE Makes Nielsen Norman Group's 10 Best Intranets List

FOR IMMEDIATE RELEASE:

BEDFORD, Mass., January 26, 2010 — The MITRE Corporation is pleased to announce that it has been named to Nielsen Norman Group's 2010 Ten Best Intranets annual list. This year's list recognized corporate intranets that expanded employees' access to information whether in the office or in other locations, and that added personalization and social networking features.

"MITRE's intranet team relied on user research to assess their highly technical employees' real needs when approaching a redesign. They emphasized personalization over customization. A FastJump search tool takes users directly to content. Clever tools such as Expertise Finder and social bookmarks help users share knowledge," said usability expert Jakob Nielsen, principal of Nielsen Norman Group, a user experience research firm.

"When faced with challenges and opportunities, the MITRE intranet team focused on creative, user-focused solutions," according to the award citation. "The importance of knowledge sharing led to a robust employee directory and expertise search. Recognition of the power of communication among employees led to social tools. Whatever the challenge, MITRE's team strives to build practical solutions to fit users' needs."

"This award reflects our commitment to helping all MITRE employees do the best job possible by giving them powerful and robust technical tools to quickly find the information they need," said Joel Jacobs, MITRE's chief information officer and vice president.

About The MITRE Corporation

The MITRE Corporation (www.mitre.org) is a not-for-profit organization that provides systems engineering, research and development, and information technology support to the government. It operates federally funded research and development centers for the Department of Defense, the Federal Aviation Administration, the Internal Revenue Service and Department of Veterans Affairs, and the Department of Homeland Security, with principal locations in Bedford, Mass., and McLean, Va.

About Nielsen Norman Group

Nielsen Norman Group (www.nngroup.com) is a user-experience research firm that advises companies on how to succeed through human-centered design of products and services. NN/g principals Jakob Nielsen, Don Norman and Bruce "Tog" Tognazzini are world-renowned user-experience pioneers who advocated human-centered design and usability long before it became popular to do so. Besides authoring books and evangelizing at NN/g events about user experience, they and others on the NN/g team offer high-level strategic consultation on the usability of websites, consumer products, software designs and anything else that needs to be easy-to-use.

Solutions That Make a Difference.®
Copyright © 1997-2013, The MITRE Corporation. All rights reserved.
MITRE is a registered trademark of The MITRE Corporation.
Material on this site may be copied and distributed with permission only.

Privacy Policy | Contact Us