Innovation in Operational IT and Knowledge Management

Overview

IT organizations are constantly required to balance cost, operational excellence, and innovation to provide more value to the business. Differentiated value comes from empowering knowledge workers with innovative capabilities and supporting them with a reliable, mission-focused, cost-efficient infrastructure. MITRE is piloting programs in social and semantic software, applying Web 2.0 technologies for building future anticipatory knowledge discovery and delivery needs. To apply integrated IT/KM capabilities, MITRE is addressing on-demand training needs with multi-media modules, computer- and Web-based as well as traditional classroom instruction.

Examples of projects related to this challenge area include:

• New Methods for Information Technology Training
• Showcasing Social Software (Onomi, Radar)
• Site Architecture
• System Monitoring and Reporting
• Wiki Integrated Quality Index (WIQI)

Related Information

Articles and News

• Tangible Intuition: Bridging the Cultural Gap Through Technology
• Employee Spotlight: Delivering Better Tech Tools to MITRE Staff
• Seeing More with Nonlinear Visualization

Technical Papers and Presentations

• Wiki Integrated Quality Index (WIQI)
• System Monitoring and Reporting
• Showcasing MITRE Social Software (onomi, Radar)
• New Methods for Information Technology Training
• Onomi: Social Bookmarking on a Corporate Intranet
• Using Semantic Web Technologies to Integrate the Enterprise
• A Business Case Study of Open Source Software

Websites

• MITRE's Technology Transfer Office: Downloadable Software
• MITRE's Centers of Technical Excellence
• 2008 MITRE Innovation Exchange: Innovation in Operational IT and Knowledge Management

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