Large-Scale Enterprise Transformation

We have found that modernization programs involve a broad range of activities and require a wide array of skills and experiences, as these programs affect everything from computers to culture.

Overview

MITRE has a long history of helping government sponsors modernize and transform their entire organizations in both the civilian and military sectors. For example, we have provided extensive leadership and unbiased partnership in working with the Department of Defense (DoD) in modernizing its mission/warfighting programs. We have helped the DoD modernize its business and financial processes. And we have supported the Federal Aviation Administration (FAA) for many years on its programs to modernize the National Airspace System (NAS).

Given our extensive experience in this area, when the Internal Revenue Service (IRS) selected MITRE to manage its federally funded research and development center (FFRDC) in 1998, the choice reflected the agency's continuing commitment to modernize America's tax administration systems. The IRS soon learned it could benefit from the experiences of other government agencies with similar challenges. Moreover, it became equally apparent that the IRS could be a leader in helping these agencies through the sharing of its MITRE FFRDC. From this cooperative, strategic insight, MITRE's Center for Enterprise Modernization (CEM) was born. Since then, our civilian agency modernization work has expanded to include additional agencies within the Department of the Treasury, as well as the Departments of Homeland Security (DHS), Health and Human Services (HHS), Veterans Affairs (VA), Commerce, and a number of others.

We have found that modernization programs involve a broad range of activities and require a wide array of skills and experiences, as these programs affect everything from computers to culture. For example, MITRE provides sponsors undertaking large modernization programs with expertise in strategy development, governance, enterprise planning and architecture, capital planning and investment, organizational change management, program and project management, and enterprise engineering. We have taken the lead in developing several key enterprise modernization tools, including enterprise architecture frameworks and enterprise life cycle methodologies. We are also investigating combinations of commercial products that could be used to build useful enterprise architecture repositories, and we are conducting research projects to advance enterprise modernization tools and approaches.

A key skill that MITRE staff bring to the world of enterprise modernization is an understanding of the intersection among business needs, information technology, and people—the point where enterprise architectures become central to enterprise modernization.

Part of our role is to help develop best practices for enterprise modernization. We have produced a number of technical documents that could help an organization plan each stage of its enterprise modernization program. MITRE played a significant role in developing the Practical Guide to Federal Enterprise Architectures, published by the Federal Chief Information Officers Council, and we made strong contributions to the General Accounting Office's Summary of First Practices and Lessons Learned in Information Technology Portfolio Management.

A key skill that MITRE staff bring to the world of enterprise modernization is an understanding of the intersection among business needs, information technology, and people—the point where enterprise architectures become central to enterprise modernization. We also bring world-class capabilities in strategic planning, enterprise engineering, investment management, program acquisition, and program management to help our sponsors effectively use their enterprise architectures to achieve their modernization goals.

In addition, many of the projects in MITRE's research program address technical challenges associated with enterprise modernization. Examples of such projects include those pertaining to large-scale data integration, data mining, text mining, knowledge management, decision support, the Semantic Web, executable architectures, and many aspects of information security.

Current Work Programs

Because of our active history in this mission area, MITRE large-scale organizational transformation work stretches across all our FFRDCs and includes:

• Working with the IRS to enhance its organizational effectiveness by focusing on business capabilities and IT systems that enhance the access, security, and use of data.
• Working with private sector organizations and federal agencies, including HHS, the VA, and the DoD, to lay the groundwork for a nationwide electronic infrastructure for the secure exchange of medical data.
• Helping the Census Bureau to identify and mitigate risks associated with introducing handheld computers into the 2010 Census enumeration process.
• Providing vital systems engineering support to DHS across its 22 component organizations and its complex, interrelated mission areas.
• Conducting the Enabling Battle Command Workshop—mandatory for all Army general officers—which provides a review of networked information systems and the technologies that play an integral part in support of Army transformation from the current to future force.
• Assisting the FAA in the ongoing development of the next-generation NAS.

Related Information

Articles and News

• hData: Electronic Health Records Go Mobile for Better Patient Care
• TACT: Taking the Confusion Out of Taxpayer Correspondence
• The Joint Operations Center: Fueling the Highway Trust Fund

Technical Papers and Presentations

• Electric Vehicle Charging Infrastructure Recommendations to Fairfax County
• The Relationship Between Human and Machine-Oriented Standards and the Impact to Enterprise Systems Engineering
• Information Security Management Beyond Certification and Accreditation

Websites

• Center for Enterprise Modernization (CEM) FFRDC

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