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Measuring Community Success: One Size Does Not Fit All
December 2010
Laurie E. Damianos, The MITRE Corporation
Lester J. Holtzblatt, The MITRE Corporation
ABSTRACT
We look at self-forming communities on one company's externally-facing business networking tool to better understand factors contributing to the success of a community. We propose that there is no single measure of success of a community; success of different kinds of communities depends on a variety of factors, including the perspective of the stakeholders and the type of community established.
Additional Search Keywords
Communities, social software, social computing, web 2.0, social media, collaboration, collaborative environments
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