Knowledge Management: Principles and Practice
October 2002
Mark Maybury, The MITRE Corporation
ABSTRACT
Knowledge management (KM) promises to improve the quality, efficiency, and effectiveness of business, education, and government. This tutorial will define terms, outline the history, describe key subfields, and exemplify the field of KM. The tutorial will introduce KM strategy and processes, KM benchmarking, and technologies to support knowledge discovery, dissemination, and expertise management. The tutorial lasts three hours and is primarily a lecture presentation.
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Additional Search Keywords
knowledge management, knowledge discovery, knowledge dissemination, knowledge mapping, expertise management, collaboration
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