Accommodating ATC System Evolution through Advanced Training Techniques
February 2006
Richard Bolczak, The MITRE Corporation
Joe Celio, The MITRE Corporation
ABSTRACT
The Federal Aviation Administration (FAA) expects air traffic volume
and complexity to continue to increase, and with it the demand for air
traffic control (ATC) services. The present controller training process
and methods need to be enhanced to deal effectively with projected hiring
increases, workforce changes, and operational changes anticipated in
the future air transportation evolution. Advanced training techniques,
such as scenario based instruction, voice recognition and synthesis
and Intelligent Tutoring Systems (ITS) will reduce the time and costs
required to attain Certified Professional Controller (CPC) status. Benefits
such as increased flexibility in scheduling, more rapid response to
facility staffing needs, and reduced stress on training resources such
as instructors can be realized. The expected introduction of advanced
ATC automation capabilities will affect the skills and knowledge mix
of the controller workforce and may provide the opportunity for controller
specialization that would result in increased efficiency while lowering
overall costs. This paper summarizes the recent MITRE CAASD research
into training methods, provides a high-level overview of the advanced
ATC automation capabilities that could be introduced, presents recommendations
for changes to the training process and its potential impact on training
for both the current and future systems.
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