Expert Finding Systems
November 2006
Mark T. Maybury, The MITRE Corporation
ABSTRACT
The ability to rapidly discover individual experts, communities of expertise, or
knowledge artifacts created by experts is an essential element of organizational
effectiveness. This report outlines requirements for, challenges to, current state of the art
in, and commercially available services and solutions for expert finding. The report
provides a matrix of commercial off the shelf expert finding tools, characterizes their
capabilities, and provides best practices to ensure a successful deployment.
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Additional Search Keywords
Expert finding, expert location, expertise, commercial off the shelf
(COTS), knowledge management
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