Practical Words About Shared
Service Identification
June 2007
Stacey Darnell, The MITRE Corporation
ABSTRACT
This document describes a path to identify shared services
while maintaining the connection with the business need.
The business data fields included in the process outcomes
are defined by the business team. The business process
outcomes are evaluated and graduated as services for
automation. Technical information is collected about each
graduated service. Technical flows are created to identify
the technical components and how technical components
are used to support the service. Services are identified and
service metadata specified.
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