HIPE Lab
Providing insights to promote information that supports people's well-being and critical decision-making.
The HIPETM framework is an evidence-based innovation for building a resilient global information environment that includes increasing digital and information literacy in specific populations and providing insights to promote information that supports people's well-being and critical decision-making.
HIPE combines the power of social listening with health communication science. The Lab leverages machine learning and automated techniques combined with expert analysis to identify trends emerging on social media that have the potential to impact personal decisions and public safety.
HIPE enables collaboration and demonstration for MITRE and external partners to explore trends in online information impacting individual behavior, decision-making, and public health and safety to create actionable insights at the local level. The HIPE Lab applies human-centered design principles to address both immediate, person-centric action as well as to build resiliency and evidence-based, scalable solutions for the healthy information environment of the future.
HIPE Framework
Detect
MITRE’s Social Integrity Platform captures, analyzes, and reports evolving topics and narratives across social media platforms at national and local levels. Additional analyses of social media data include identification of inauthentic activity, bot detection, suspicious behavior, and other amplification strategies.
Analyze
HIPE leverages persuasion algorithms for analysis of people and place via online discourse to understand community-level social norms, values, beliefs, fears, social determinants of health, language barriers, digital literacy levels, and availability/accessibility of health services.
Design
Tailored and targeted response strategies drive positive behavior change by matching key community characteristics like communication channels, language preferences, literacy levels, or use of influencers.
Evaluate
Assess whether messages and response strategies drive positive behaviors. Formative evaluation (e.g., message testing) ensures desired outcomes are achieved. Feedback from evaluation informs campaign design and allows for timely decision-making.
MITRE’s Social Integrity Platform captures, analyzes, and reports evolving topics and narratives across social media platforms at national and local levels. Additional analyses of social media data include identification of inauthentic activity, bot detection, suspicious behavior, and other amplification strategies.
HIPE leverages persuasion algorithms for analysis of people and place via online discourse to understand community-level social norms, values, beliefs, fears, social determinants of health, language barriers, digital literacy levels, and availability/accessibility of health services.
Tailored and targeted response strategies drive positive behavior change by matching key community characteristics like communication channels, language preferences, literacy levels, or use of influencers.
Assess whether messages and response strategies drive positive behaviors. Formative evaluation (e.g., message testing) ensures desired outcomes are achieved. Feedback from evaluation informs campaign design and allows for timely decision-making.
More About HIPE
How is the HIPE framework different than what exists today?
HIPE enables two key opportunities that are not supported by other approaches: 1) It offers data-driven insights built on national data to understand how individuals are exposed to and affected by harmful or potentially misleading information that is then refined with local data and specific population characteristics, and 2) it enables precision communication by generating tailored messaging response strategies and evaluating the impact on specific populations.
How has HIPE been applied to date?
HIPE was initially developed by MITRE in response to the expanding and complicated information ecosystem, where online narratives were impacting the health and well-being of the nation. When the pandemic began in 2020, focus shifted to conversations about COVID-19 and vaccines. The HIPE Lab successfully identified and illuminated ongoing and emerging narratives in online information that contributed to low vaccination rates and vaccine hesitancy. The Lab generated evidence-based recommendations that led to the development of messaging campaigns and other interventions in the following underserved communities:
Miami-Dade County, Florida: Partnership with Florida International University from July to December 2021 resulted in 850 COVID-19 vaccinations for Black/Haitian members of 51 local churches. Post-intervention vaccination rates for adults over 18 in Miami-Dade passed 80% (10-15% higher than neighboring counties).
Central Valley, California: Partnership with community health organizations from April to June 2022 resulted in higher vaccination rates in intervention counties compared to non-intervention counties. The 5 to11-year-old age group (which was a focus of the campaign) saw a 20% increase in vaccination rates within migrant agricultural communities of Stanislaus and Merced counties.
Related Research Papers
- COVID-19 Vaccine Discourse on Twitter: A Content Analysis of Persuasion Techniques, Sentiment and Mis/Disinformation
- Combatting Mis/Disinformation: Combining Predictive Modeling and Machine Learning with Persuasion Science to Understand COVID-19 Vaccine Online Discourse
- A Comparative Case Study Analysis: Applying the HIPE Framework to Combat Harmful Health Information and Drive COVID-19 Vaccine Adoption in Underserved Communities