Intelligence After Next: The Future of the IC Workplace

By Kent Linnebur , Christine Callsen , Margaret Stromecki , Chuck Hedrick

The Intelligence Community (IC) is at a strategic decision point. The massive disruption from COVID-19 compels immediate action to break down entrenched IC barriers to working outside classified workplaces. We provide a holistic view of IC’s challenges.

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Various pre-COVID-19 publications have forwarded suggestions for considering some degree of telework in the Inteligence Community (IC). Here, we dive deeper, providing a holistic view of the IC’s interoperability challenges and a roadmap for success. Two major benefits from this shift are achieving 21ST century operational resiliency and growing and sustaining the trusted workforce.

The IC must evolve to operate a secure infrastructure outside of sensitive compartmented information facilities (SCIFs). With the proper mechanisms in place, many job functions can be done in an unclassified environment. The need for operational resiliency mandates the IC pursue a flexible workplace, recruitment, and retention model across its entire workforce to ensure mission continuity and staff health.

The failure to aggressively pursue a more robust, resilient, and flexible workplace environment will result in a serious degradation in the viability of the IC. By affording a new generation of intelligence professionals with the most capable tools, resources and workplace options, the IC will be able to compete for the best talent available.