… context for the current work, however the tools and techniques are general and should apply to a wide variety of distributed, heterogeneous organizations. These tools provide awareness of … paradigms a number 1 Dataware Knowledge Management Systems White Paper (http://www1.dataware.com/forum/kms/kmsfull.htm) 2 Autonomy Technology White Paper … on an employee’s photo or an employee’s name, then the right frame displays detailed employee contact information (including name, telephone number, email address, department, room number, …